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Well-behaved dog symbolizing guidance and care provided by SMR Pet Services

Frequently
Asked 

Questions
(FAQs) 

1. How do I get started with SMR Pet Services?

You can get started by booking a consultation through our website or contacting us directly. We’ll talk through your needs, your pet’s personality, and which service fits best.

2. Can SMR Pet Services accommodate special-needs pets?

Yes. We work with pets who have medical, behavioral, or emotional needs, and every plan is tailored to their comfort and safety. I currently care for a special-needs Mastiff myself, so I understand the extra support these pets require. All services are personalized, and I’m pet CPR certified to ensure proper care at all times.

3. What types of behavior issues can be addressed?

We address a wide range of common behavior challenges. This includes pulling on the leash, jumping on people, barking, reactivity, fearfulness, house training issues, separation anxiety, door dashing, resource guarding, chewing, nipping, and poor impulse control. We focus on building calm, confident behavior through clear communication and positive reinforcement.

4. How long does it take to find the right match?

Matching timelines vary based on your lifestyle and what you’re looking for. We focus on long-term compatibility, so we take the time needed to make the best choice for both you and the pet.

5. Can SMR handle multiple pets at once?

Yes, we can support homes with more than one pet. Services are adjusted so each animal gets the attention and care they need.

6. How does SMR ensure my pet’s safety during concierge services?

Safety is always a priority. Pets are closely supervised, transported securely, and handled according to their temperament and individual needs. My CPR certification and hands-on experience also add an extra layer of care.

7. How much do SMR Pet Services cost?

Pricing depends on the service, duration, and location. You’ll receive a clear quote before booking, and we can help you choose options that fit your goals and budget.

8. Can I customize my pet’s concierge package?

Yes. Concierge packages are tailored to your pet’s routine and your lifestyle. You can choose appointments, activities, errands, enrichment, and more.

9. Are training sessions personalized?

Yes. Training plans are designed around your dog’s age, temperament, and behavioral needs. Each session builds on your pet’s progress at a pace that keeps them confident.

10. How do I get involved in community outreach programs?

You can sign up through our website or reach out directly. We offer opportunities to join youth programs, attend events, or support our animal welfare education efforts.

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Office Hours

Monday-Friday 7am-5pm

Saturday-Sunday 7am-3pm

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